🏛️ Anti-Money Laundering & Financial Crime Policy
Effective Date: March 18, 2026 · Last Updated: March 18, 2026
This Anti-Money Laundering & Financial Crime Policy ("AML Policy") describes the measures and practices that Elyxir.gg ("Elyxir," "we," "us," or "our") may apply when users engage with our Sell-to-Us services or any other features that involve Elyxir purchasing, acquiring, or accepting virtual goods, digital items, in-game currency, accounts, or related assets from users (collectively, "Sell-to-Us Services").
1. Purpose
This AML Policy is designed to help Elyxir:
- comply with applicable anti-money laundering, anti-fraud, and financial crime laws and regulations;
- identify, assess, and mitigate risks associated with illicit activity;
- establish and maintain internal review and control procedures; and
- support a safe and trustworthy marketplace for our users.
2. Scope
This Policy applies to all users who engage with Sell-to-Us Services on the Site, including submitting quotes, completing transactions, receiving payouts, and providing verification information. By using these services, you agree to be bound by this AML Policy.
3. Right to Review and Screen Transactions
Elyxir reserves the right, in its sole discretion, to review, screen, investigate, delay, hold, reject, or cancel any Sell-to-Us transaction at any time and for any reason, including suspected fraud, suspicious activity, policy violations, or compliance concerns.
4. Identity and Verification Requirements
We may require you to provide identification and verification information before, during, or after a transaction, including:
- full legal name;
- date of birth;
- government-issued identification;
- proof of address;
- proof of ownership or lawful possession of the items being sold;
- screenshots, transaction logs, or other supporting documentation;
- any other information reasonably required by Elyxir.
5. Ownership, Authority, and Lawful Source
By using Sell-to-Us Services, you represent and warrant that:
- you are the rightful owner of the items you are selling;
- the items were obtained lawfully;
- you have the authority to sell, transfer, or trade the items;
- the items are not stolen, fraudulently obtained, or subject to any restrictions; and
- the transaction does not violate any applicable laws, regulations, or third-party terms.
6. Prohibited Conduct
You may not use Sell-to-Us Services to:
- sell stolen, hacked, or fraudulently obtained goods;
- impersonate another person or entity;
- evade sanctions, embargoes, or other legal restrictions;
- launder money or conceal the proceeds of any crime;
- engage in any form of financial fraud or deception; or
- circumvent Elyxir's verification, compliance, or security measures.
7. Transaction Monitoring and Risk Indicators
Elyxir may monitor transactions for risk indicators, including:
- unusually high volume or frequency of sell requests;
- inconsistencies in account details or provided information;
- mismatches between user identity and transaction details;
- use of VPNs, proxies, or anonymization tools;
- connections to flagged accounts, sanctioned entities, or known bad actors; and
- any other indicators deemed relevant by Elyxir.
8. Holds, Delays, Rejections, and Account Restrictions
If a transaction is flagged or a risk is identified, Elyxir may hold funds, delay payouts, reject the transaction, suspend the user's account, or take any other action deemed necessary to protect the platform and its users.
9. Payout Conditions
Payouts for completed Sell-to-Us transactions are subject to successful verification, transaction review, and compliance with this Policy. Elyxir reserves the right to withhold payouts until all conditions are met.
10. Recordkeeping and Retention
Elyxir may retain records of Sell-to-Us transactions, verification information, and related communications for compliance and legal purposes, as described in our Privacy Policy.
11. Cooperation with Investigations
Elyxir may cooperate with law enforcement, regulatory authorities, or legal proceedings, including responding to subpoenas, court orders, or other legal requests, and may disclose user information and transaction data as required or permitted by law.
12. No Evasion or Circumvention
Users may not attempt to circumvent or evade any controls, checks, or requirements established under this Policy, including by using alternate accounts, proxies, false identities, or other methods.
13. Policy Violations
Violations of this AML Policy may result in transaction cancellation, payout withholding, account suspension or termination, reporting to authorities, and any other remedies available to Elyxir under its Terms of Service or applicable law.
14. Changes to This Policy
We may update this AML Policy from time to time. Any updates will be posted on this page with a revised "Last Updated" date.
15. Contact Information
Email: support@elyxir.gg
Phone: +1 (510) 899-9981