🔒 Elyxir Privacy Policy
📅 Effective Date
Effective Date: June 25, 2025
📘 Introduction
This Privacy Policy ("Policy") describes how Virtual Gaming Products, Inc., DBA Elyxir ("Elyxir," "we," "us," or "our") collects, uses, stores, shares, and protects your personal information in connection with your use of the Elyxir online marketplace platform (the "Platform"), including but not limited to websites, mobile applications, APIs, tools, communications, and services. By using the Platform, you agree to the terms of this Policy.
📂 Information We Collect
We may collect the following categories of personal information directly from you, automatically, or from third parties:
1.1 Personal Identifiers: Name, alias, postal address, email address, telephone number, date of birth, username, social media handles, and unique account identifiers.
1.2 Commercial Information: Records of goods or services purchased, obtained, sold, or considered, transaction histories, payment methods, payout preferences.
1.3 Financial Information: Bank account details, credit/debit card numbers (processed through third-party providers), and tax identification numbers.
1.4 Geolocation Data: IP address, GPS coordinates, time zone, and physical location derived from usage.
1.5 Internet or Other Network Activity: Browsing history, search history, device identifiers, browser type, cookies, interactions with ads and links.
1.6 User Content: Listings, product descriptions, reviews, images, and messages exchanged with buyers/sellers.
1.7 Inferences: Profiles created reflecting preferences, behavior, and characteristics.
1.8 Sensitive Information: Government-issued IDs for identity verification (e.g., driver’s license, passport) and authentication.
⚙️ How We Use Your Information
We use your information for the following purposes:
2.1 To operate and maintain your Elyxir account and provide services requested.
2.2 To process payments and disbursements through third-party payment processors.
2.3 To verify identity, prevent fraud, and ensure trust and safety on the Platform.
2.4 To comply with legal and regulatory obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
2.5 To communicate with you about your account, transactions, promotions, policy changes, and system notices.
2.6 To personalize and optimize your experience through recommendations and targeted advertising.
2.7 To analyze trends, monitor Platform usage, and perform internal research and development.
2.8 To enforce our Terms of Service, resolve disputes, and protect rights, property, or safety.
🔗 How We Share Your Information
We may share personal information as follows:
3.1 With Other Users: To facilitate transactions, limited profile and transaction-related data may be shared with buyers or sellers.
3.2 Service Providers: Third-party vendors assist with payment processing, identity verification, hosting, analytics, customer support, marketing, and other functions.
3.3 Business Transfers: Information may be transferred in connection with mergers, acquisitions, reorganizations, or asset sales.
3.4 Legal Compliance: To governmental authorities, courts, or law enforcement when required by law or in good faith belief that disclosure is necessary.
3.5 Third-Party Analytics and Advertising Partners: We may share browsing and interaction data with third parties for the purposes of analytics, performance optimization, and advertising.
🍪 Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
Authenticate users;
Remember preferences;
Analyze site traffic and performance;
Deliver personalized ads;
Prevent fraud.
You may disable cookies through your browser settings, but this may impair certain Platform features.
🛠️ Your Privacy Choices and Rights
Depending on your jurisdiction, you may have the right to:
5.1 Access the personal information we hold about you.
5.2 Request correction, deletion, or restriction of your personal data.
5.3 Object to processing, including for direct marketing purposes.
5.4 Withdraw consent, where applicable.
5.5 Request data portability.
To exercise any of these rights, contact us at [email protected]. We may require identity verification prior to fulfilling your request.
🗄️ Data Retention
We retain personal data as long as necessary to:
Fulfill the purposes outlined in this Policy;
Comply with legal and regulatory obligations;
Resolve disputes;
Enforce our agreements.
We may retain anonymized data indefinitely.
🔐 Security Measures
We implement technical and organizational safeguards to protect your data, including encryption, access controls, and monitoring. However, no method of transmission or storage is completely secure. You use the Platform at your own risk.
👶 Children's Privacy
Elyxir is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently done so, we will delete such information.
🌐 International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence, including the United States. By using the Platform, you consent to such transfers and processing.
♻️ Changes to This Privacy Policy
We may update this Policy from time to time. The revised version will be posted with an updated effective date. Continued use of the Platform after changes constitutes your acceptance.
📬 Contact Us
For questions, concerns, or to exercise your rights, contact:
Virtual Gaming Products, Inc., DBA Elyxir
7323 Starward Drive #2
Dublin, CA 94568, United States
Phone: +1 (510) 899-9981
Email: [email protected]
By using the Elyxir Platform, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.