💳 Payment Policy
Effective Date: March 18, 2026 · Last Updated: March 18, 2026
This Payment Policy explains how payments are handled when you purchase products or services through Elyxir.gg ("Elyxir," "we," "us," or "our").
By placing an order or submitting a payment through the Site, you agree to this Payment Policy in addition to our Terms of Service and any other applicable policies.
1. Accepted Payment Methods
Elyxir accepts payments through methods made available on the Site at the time of checkout, which may include credit cards, debit cards, digital wallets, and other supported payment options. We reserve the right to add or remove payment methods at any time.
2. Payment Authorization
By submitting a payment, you represent and warrant that you are authorized to use the selected payment method, that the payment information you provide is accurate and current, and that you authorize Elyxir to charge the amount shown at checkout.
3. Base Currency and Currency Display
All prices, charges, and transactions on Elyxir are denominated in United States Dollars (USD). Any non-USD currency display is provided for convenience only and is based on approximate exchange rates. The actual amount charged will be in USD, and your bank or payment provider may apply its own exchange rate and fees.
4. Pricing
Elyxir reserves the right to change prices at any time without prior notice. In the event of a pricing error, technical error, or listing error, we may cancel or adjust orders as appropriate.
5. Order Submission and Acceptance
Submitting an order does not guarantee acceptance. Elyxir reserves the right to review, hold, or cancel any order at its discretion, including where:
- fraud or abuse is suspected;
- the product is unavailable;
- payment cannot be verified;
- the order violates our Terms of Service or other policies.
6. When You Are Charged
Your payment method may be authorized or charged at the time of order submission. In some cases, an authorization hold may be placed before the final charge is captured. The timing of the final charge may vary depending on the product, fulfillment process, and payment method used.
7. Taxes, Processor Costs, and Other Charges
You are responsible for any applicable taxes, duties, or fees associated with your purchase. Third-party fees charged by your bank, card issuer, or payment provider (such as foreign transaction fees or currency conversion fees) are your responsibility and are not controlled by Elyxir.
8. Billing Errors and Duplicate Charges
If you believe you were charged in error or received a duplicate charge, please contact our support team promptly. We will review the issue and take corrective action where appropriate.
9. Declined, Failed, or Reversed Payments
If your payment is declined, fails to process, or is reversed for any reason, the associated order may be canceled, paused, or placed on hold. Elyxir is not liable for any consequences resulting from payment failures caused by your bank, payment provider, or account status.
10. Promotions, Credits, and Discount Codes
Promotional offers, store credits, and discount codes are subject to their own terms and conditions. They may not be combined unless expressly permitted, and they may expire or be revoked at Elyxir's discretion.
11. Refunds
Refunds are governed by our separate Refund Policy and Terms of Service.
12. Payment Security and Third-Party Processors
Elyxir uses third-party payment processors to handle transactions. We do not store your full payment card details on our systems. Payment processing is subject to the terms and privacy policies of the applicable payment provider. Elyxir is not responsible for outages, errors, or security incidents caused by third-party payment systems.
13. Right to Refuse, Limit, or Hold Transactions
Elyxir reserves the right to refuse, limit, delay, or hold any transaction where we believe, in our sole discretion, that doing so is necessary to protect against fraud, abuse, policy violations, or other risks.
14. Contact Information
Email: support@elyxir.gg
Phone: +1 (510) 899-9981
15. Changes to This Payment Policy
We may update this Payment Policy from time to time. Any updates will be posted on this page with a revised "Last Updated" date. Continued use of the Site or purchase of products after an update constitutes acceptance of the revised policy.